Contact Information:
Phone: (035) 225-0640
Email: dumaguete_cmo2016@yahoo.com
Temporary Electrical Connection
FRONTLINE SERVICES | STEPS/PROCEDURES | DOCUMENTARY REQUIREMENTS | PROCESSING TIME | RESPONSIBLE PERSON | |
APPLICANT/CLIENT | SERVICE PROVIDER | ||||
1. TEMPORARY ELECTRICAL CONNECTION | 1. Submit Documents | 1. Interview / Assess documents submitted |
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20 minutes | Vicky Kitane |
Transmit complete documents to CEO for schedule of inspection | Within the day the document is received. | Vicky Kitane | |||
Call client for Inspection schedule | 5 minutes | Enriquito Ausan Jr. | |||
Site inspection Issue Certificate of Completion and Acceptance | 4 days | Baltazar K. Cadiz | |||
For Mayors’ signature Endorsement letter to NORECO Manager for temporary connection. | 3 days | Hon. Felipe Antonio B. Remollo | |||
Call client / Temporary connection ready for release | 5 minutes | Enriquito Ausan Jr. |
Financial Assistance
FRONTLINE SERVICES | STEPS/PROCEDURES | DOCUMENTARY REQUIREMENTS | PROCESSING TIME | RESPONSIBLE PERSON | |
APPLICANT/CLIENT | SERVICE PROVIDER | ||||
FINANCIAL ASSISTANCE | Submit Documents | Interview clients and assess documents submitted |
|
10 minutes | Vicky Kitane |
Secure note from CSWDO and Receive / Review documents | Prepare note for CSWDO | 5 minutes | Enriquito Ausan Jr., Vicky Kitane | ||
Return documents to Client for submission to CSWDO |
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Submit documents to CSWDO | Received Documents to CSWDO | 2 days |
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Prepare Voucher/OBR for signature of Ms. Madonna B. Macalua | 2 hrs. | Vicky Kitane | |||
Wait for call / client |
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3 days |
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Call and inform client |
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Proceed to City Mayors Office | Have client sign Voucher | 5 minutes |
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Proceed to Treasurers Office for release |
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Senior Burial Assistance
FRONTLINE SERVICES | STEPS/PROCEDURES | DOCUMENTARY REQUIREMENTS | PROCESSING TIME | RESPONSIBLE PERSON | |
APPLICANT/CLIENT | SERVICE PROVIDER | ||||
SENIOR BURIAL ASSISTANCE | Submit Documents | Interview / Assess Documents |
|
10 minutes | Vicky Kitane |
Prepare Affidavit of Undertaking | Have Affidavit of Undertaking notarized | 20 minutes | Vicky Kitane | ||
Return Documents to client for submission to CSWDO Proceed to CSWDO for submission of documents. | CSWDO receive and assess documents submitted. | 2 days |
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PROCESSING OF DOCUMENTS Mayors Office Budget Office Accounting Office Treasurers Office Internal Audit Office Treasurers Office | 3 days | Ms. Madonna B. Macalua Ms. Antonieta General Ms. Delia Marositz Ms. Cristina Merced Mr. Remilando Ramirez Ms. Lenie Campos | |||
Wait for call / go signal | Call client | 5 minutes | Vicky Kitane Enriquito Ausan Jr. | ||
Proceed to Mayors Office | Have client sign the Voucher | 5 minutes | Vicky Kitane Enriquito Ausan Jr. | ||
Proceed to Treasurers Office for release. | Lenie Campos |