FRONTLINE SERVICES STEPS/PROCEDURES DOCUMENTARY REQUIREMENTS PROCESSING TIME RESPONSIBLE PERSON
APPLICANT/CLIENT SERVICE PROVIDER
1. TEMPORARY ELECTRICAL CONNECTION 1. Submit Documents 1. Interview / Assess documents submitted
  • Barangay clearance
  • Recommendation from Brgy. Capt. (Original copy )
  • Certication from CSWDO

If Lot Owner

  • (2) Photocopies of Land Title
  • Deed of Sale / Tax Declaration
  • Affidavit of Heirship undertaking

If not Registered Owner

  • (2) Copies of Affidavit of Lot Consent and Undertaking
  • (2) Copies of Proof of Ownership
  • Land Title, Deed of Sale, Tax Declaration, Sketch/Location map
  • Map with cellphone number

No Temporary connection will be issued to Public Land.

20 minutes Vicky Kitane
Transmit complete documents to CEO for schedule of inspection Within the day the document is received. Vicky Kitane
Call client for Inspection schedule 5 minutes Enriquito Ausan Jr.
Site inspection
Issue Certificate of Completion and Acceptance
4 days Baltazar K. Cadiz
For Mayors’ signature
Endorsement letter to NORECO
Manager for temporary connection.
3 days Hon. Felipe Antonio B. Remollo
Call client / Temporary connection ready for release 5 minutes Enriquito Ausan Jr.
FRONTLINE SERVICES STEPS/PROCEDURES DOCUMENTARY REQUIREMENTS PROCESSING TIME RESPONSIBLE PERSON
APPLICANT/CLIENT SERVICE PROVIDER
FINANCIAL ASSISTANCE Submit Documents Interview clients and assess documents submitted
  • Medical certificate /Medical abstract
  • Barangay clearance
  • Laboratory request
  • Photocopy of Claimants I.D.
10 minutes Vicky Kitane
Secure note from CSWDO and Receive / Review documents Prepare note for CSWDO 5 minutes Enriquito Ausan Jr., Vicky Kitane
Return documents to Client for submission to CSWDO
  • Bagacay, Ms. C. Peralta
  • Bajumpandan, Ms. E. Kadeli
  • Balugo, Ms. Jocelyn Yangco
  • Banilad, Ms. Marecon Torculas
  • Bantayan, Shieltela Paz Caro
  • Batinguel, Ms. Mercy Soringa
  • Buńao, Ms. Yanie Liciones
  • Cadawinonan, R. Lingcong
  • Calindagan, Ms. Liezel Hamoy
  • Camanjac, Ms. B. Bangay
  • Candau-ay, Ms. L. Filipinas
  • Cantil-e, Ms. E. Kadeli
  • Daro, Ms. Yanie Leciones
  • Junob, Ms. Kristine Fernandes
  • Looc, Ms. Wilma Villanueva
  • Mangnao, Ms. Shieltela Paz Caro
  • Motong, Ms. Lilibeth Filipinas
  • Piapi, Ms. Lilibeth Filipinas
  • Pob.1 Mrs. Bernardita Bangay
  • Pob.2 Ms. Caroline Catacutan
  • Pob.3 Ms. Liezel Hamoy
  • Pob.4 Ms. Liezel Hamoy
  • Pob.5 Ms.Renelyn Lingcong
  • Pob.6 Ms. Liezel Hamoy
  • Pob.7 Ms. Suzette Duran
  • Pob.8 Ms. Jocelyn Yangco
  • Pulantubig, Ms. W. Villanueva
  • Tabuctubig, Ms. M. Torculas
  • Taclobo, Ms. C. Peralta
  • Talay, Ms. Jocelyn Yangco
Submit documents to CSWDO Received Documents to CSWDO 2 days
  • Bagacay, Ms. C. Peralta
  • Bajumpandan, Ms. E. Kadeli
  • Balugo, Ms. Jocelyn Yangco
  • Banilad, Ms. Marecon Torculas
  • Bantayan, Shieltela Paz Caro
  • Batinguel, Ms. Mercy Soringa
  • Buńao, Ms. Yanie Liciones
  • Cadawinonan, R. Lingcong
  • Calindagan, Ms. Liezel Hamoy
  • Camanjac, Ms. B. Bangay
  • Candau-ay, Ms. L. Filipinas
  • Cantil-e, Ms. E. Kadeli
  • Daro, Ms. Yanie Leciones
  • Junob, Ms. Kristine Fernandes
  • Looc, Ms. Wilma Villanueva
  • Mangnao, Ms. Shieltela Paz Caro
  • Motong, Ms. Lilibeth Filipinas
  • Piapi, Ms. Lilibeth Filipinas
  • Pob.1 Mrs. Bernardita Bangay
  • Pob.2 Ms. Caroline Catacutan
  • Pob.3 Ms. Liezel Hamoy
  • Pob.4 Ms. Liezel Hamoy
  • Pob.5 Ms.Renelyn Lingcong
  • Pob.6 Ms. Liezel Hamoy
  • Pob.7 Ms. Suzette Duran
  • Pob.8 Ms. Jocelyn Yangco
  • Pulantubig, Ms. W. Villanueva
  • Tabuctubig, Ms. M. Torculas
  • Taclobo, Ms. C. Peralta
  • Talay, Ms. Jocelyn Yangco
Prepare Voucher/OBR for signature of Ms. Madonna B. Macalua 2 hrs. Vicky Kitane
Wait for call / client
  • Processing of Documents
  • Mayors Office
  • Budget Office
  • Accounting Office
  • Treasurers Office
  • Internal Audit
  • Treasurer Office
3 days
  • Ms. Madonna B. Macalua
  • Ms. Antonietta General
  • Ms. Delia Marositz
  • Ms. Cristina Merced
  • Mr. Remilando Ramirez
  • Ms. Lenie Campos
Call and inform client
  • Vicky Kitane
  • Enriquito Ausan
Proceed to City Mayors Office Have client sign Voucher 5 minutes
  • Vicky Kitane
  • Enriquito Ausan
Proceed to Treasurers Office for release
  • Lenie Campos
  • Treasurers Office
FRONTLINE SERVICES STEPS/PROCEDURES DOCUMENTARY REQUIREMENTS PROCESSING TIME RESPONSIBLE PERSON
APPLICANT/CLIENT SERVICE PROVIDER
SENIOR BURIAL ASSISTANCE Submit Documents Interview / Assess Documents
  • Death Certificate (Photocopy)
  • Barangay Clearance of claimant (Original)

IF MEMBER

  • Photocopy of Senior Citizen ID (Back to back)
  • Certification from OSCA (Surrender Senior Citizen ID)

IF NOT MEMBER

  • Certification from the barangay
10 minutes Vicky Kitane
Prepare Affidavit of Undertaking Have Affidavit of Undertaking notarized 20 minutes Vicky Kitane
Return Documents to client for submission to CSWDO

Proceed to CSWDO for submission of documents.

CSWDO receive and assess documents submitted. 2 days
  • Bagacay, Ms. C. Peralta
  • Bajumpandan, Ms. E. Kadeli
  • Balugo, Ms. Jocelyn Yangco
  • Banilad, Ms. Marecon Torculas
  • Bantayan, Shieltela Paz Caro
  • Batinguel, Ms. Mercy Soringa
  • Buńao, Ms. Yanie Liciones
  • Cadawinonan, R. Lingcong
  • Calindagan, Ms. Liezel Hamoy
  • Camanjac, Ms. B. Bangay
  • Candau-ay, Ms. L. Filipinas
  • Cantil-e, Ms. E. Kadeli
  • Daro, Ms. Yanie Leciones
  • Junob, Ms. Kristine Fernandes
  • Looc, Ms. Wilma Villanueva
  • Mangnao, Ms. Shieltela Paz Caro
  • Motong, Ms. Lilibeth Filipinas
  • Piapi, Ms. Lilibeth Filipinas
  • Pob.1 Mrs. Bernardita Bangay
  • Pob.2 Ms. Caroline Catacutan
  • Pob.3 Ms. Liezel Hamoy
  • Pob.4 Ms. Liezel Hamoy
  • Pob.5 Ms.Renelyn Lingcong
  • Pob.6 Ms. Liezel Hamoy
  • Pob.7 Ms. Suzette Duran
  • Pob.8 Ms. Jocelyn Yangco
  • Pulantubig, Ms. W. Villanueva
  • Tabuctubig, Ms. M. Torculas
  • Taclobo, Ms. C. Peralta
  • Talay, Ms. Jocelyn Yangco
PROCESSING OF DOCUMENTS
Mayors Office
Budget Office
Accounting Office
Treasurers Office
Internal Audit Office
Treasurers Office
3 days Ms. Madonna B. Macalua
Ms. Antonieta General
Ms. Delia Marositz
Ms. Cristina Merced
Mr. Remilando Ramirez
Ms. Lenie Campos
Wait for call / go signal Call client 5 minutes Vicky Kitane
Enriquito Ausan Jr.
Proceed to Mayors Office Have client sign the Voucher 5 minutes Vicky Kitane
Enriquito Ausan Jr.
Proceed to Treasurers Office for release. Lenie Campos